FAQ

FREQUENTLY ASKED QUESTIONS

Whether it’s your first trip, or you’re a seasoned traveller, you probably have a few questions you’d like answered before making a trip to South Africa. To help put you at ease, we’ve summarised some of our most asked questions below.

If you don’t find the answer you’re looking for, feel free to get in touch with us here.

BOOKING YOUR TOUR
How do I book?
When should I book?
Do you arrange travel visas?
Do I need insurance for the trip?
Do I need any vaccinations?
PAYMENT
How does payment work?
Is my deposit refundable?
Do you offer payment plans?
Does the tour price include international airline tickets?
Payments & refunds
Can I switch tours after I have booked?
TOUR DETAILS
What is the size of the tour group?
Do you plan individual itineraries?
What if I have special dietary needs?
Are single occupancy rooms available?
How do I join the start of the tour?
Will I have time to do sightseeing around the start and end cities of the tour?
Can I join for part of the tour only?
BAGGAGE
Baggage Tips
AMENITIES & FINANCES
Can I use my credit card for shopping and food?
Are tips and gratuities included in the tour fee?
Can I charge electronics?
Will my belongings be safe?
Is there easy access to medical care and medication?
How will we travel within South Africa?
Will there be Wi-Fi and mobile signal?
Will I be able to do laundry?
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